Mohawk Valley Community College (MVCC) Online Authorization, Licensure, Complaints, and Policies
Mohawk Valley Community College is dedicated to upholding rigorous compliance standards. This website provides details regarding professional licensure status, state authorization for online course offerings, resources for students to submit complaints, web accessibility, data privacy, and policies on nondiscrimination. The website will be revised periodically to reflect any changes in relevant laws and regulations.
Authorization
State Authorization for Online Education Delivery
MVCC has received approval to engage in the National Council for State Authorization Reciprocity Agreements.
In accordance with federal regulations, institutions of higher education that receive Title IV funding and provide degree programs via distance or online education to students located in other states are required to obtain authorization from those states to offer such programs.
MVCC is actively working to adhere to the regulations of each state and to secure the necessary authorization to continue delivering our online degree programs. As a participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA), MVCC is permitted to offer its online degree programs to residents of all other states that are members of NC-SARA.
Licensure
Mandatory Professional Licensure Disclosure
New York State is committed to maintaining the high standards of its licensed and certified professionals. To safeguard its citizens, specific criteria must be fulfilled by individuals seeking licensure or certification within the state. The academic programs offered by SUNY that lead to licensure or certification are meticulously structured to not only meet but also surpass these state mandates. This commitment reflects SUNY's role in ensuring public safety. It is important to note that other states may have distinct requirements; therefore, this disclosure serves as a resource for verifying the necessary criteria in those states if you intend to practice elsewhere.
In accordance with U.S. Federal Regulations, § and §, and in alignment with the , MVCC provides the following information regarding the educational prerequisites for professional licensure and certification.
Professional Licensure/Certification Disclosure
Mohawk Valley Community College (MVCC) complies with U.S. Federal Regulations §668.14 and §668.43 regarding professional licensure disclosures.
Per , MVCC provides the following information for students enrolled in programs leading to professional licensure or certification in U.S. states or territories:
- Nursing Licensure Disclosure
- Radiologic Technology Licensure Disclosure
- Respiratory Care Licensure Disclosure
Important Notes
-
Students intending to seek licensure outside of New York State should review the licensure disclosures to determine whether MVCC’s program meets or does not meet the licensure requirements in their intended states.
More Information
Complaints
Student Problem Resolution for Non-New York Residents
Mohawk Valley Community College participates in the State Authorization Reciprocity Agreement (SARA). In accordance with SARA policies, the College provides students enrolled in distance education courses under SARA with information regarding both institutional and SARA complaint resolution policies and procedures.
Students are encouraged to first seek resolution of complaints through MVCC’s internal complaint processes. If a complaint is not resolved at the institutional level, students may pursue resolution through the appropriate SARA complaint process as outlined below.
Step 1: MVCC Internal Complaint Process
Before escalating a complaint, students must first attempt to resolve the issue by contacting the Executive Dean of Academic Development and Innovation. The Executive Dean will review the compliant procedures with students to determine next steps.
Step 2: Escalation to SUNY System
If a resolution is not reached, students must file their complaint with the before proceeding to state-level resolution.
Step 3: Appeal to NC-SARA Portal Entity (NYSED)
If the complaint is not resolved at the institutional or SUNY level, students may appeal to the within two years of the incident.
Important Notes
- NC-SARA does NOT cover complaints related to grades or student conduct violations.
- The New York State Education Department (NYSED) does not handle initial complaints. Students must first follow MVCC and SUNY resolution processes.
External Complaint Resources
The United States Department of Education mandates that all higher education institutions provide prospective and current out-of-state students with the contact details of the relevant state agency or agencies responsible for handling complaints against postsecondary education institutions that offer distance learning in that state.
The information provided for each state is subject to change and will be updated regularly.
Contact details for each state are available, and students may also reach out to their respective state department of higher education.
Student Problem Resolution Non-New York Residents
P.O. Box 302000
Montgomery, AL 36130-2000
P.O. Box 302130
Montgoemry, AL 36130
P.O. Box 5616
Montgomery, AL 26103-5616
P.O. Box 110505
Juneau, AK 99811-0505
- Alaska consumer protections and student complaints
- request a complaint form by email to EED.ACPE-IA@alaska.gov
1400 W. Washington St.
Room 260
Phoenix, AZ 85007
423 Main St.
Suite 400
Little Rock, AR 72201
- email ADHE_Info@ashe.edu
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
According to the Department of Education, the state of California at this time does not participate in the nationwide State Authorization Reciprocity Agreement (SARA). Further, the state of California does not have a process for managing complaints of California residents attending out-of-state public or non-profit institutions at a distance via online programs. Until such time that these items are resolved, students are encouraged to work with their institution regarding any complaints, or contact the California Attorney General's Office.
Updated: July 23, 2019
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
1560 Broadway
Suite 1600
Denver, CO 80202
450 Columbus Boulevard, Suite 510,
Hartford, CT 06103-1841
- request a complaint form by email to edinfo@ctohe.org
John G. Townsend Building
401 Federal St.
Dover, DE 19901
810 1st St. NE
9th Floor
Washington, DC 20002
- complaint form available as Word document at above link
325 W. Gaines St.
Suite 1414
Tallahassee, FL 32399-0400
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Pl.
Suite 220
Tucker, GA 30084-3300
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
Department of Commerce and Consumer Affairs
P.O. Box 541
Honolulu, HI 96809
P.O. Box 83720
Boise, ID 83720-0037
- complaint form available as PDF and Word document at above link
1 N. Old State Capitol Plaza,
Suite 333
Springfield, Illinois 62701-1377
101 W. Ohio St.
Suite 300
Indianapolis, IN 46204-4206
430 East Grand Ave.
Floor 3
Des Moines, IA 50309-1920
1000 SW Jackson St.
Suite 520
Topeka, KS 66612-1368
- and out-of-state institutions operating in Kansas
1024 Capital Center Dr.
Suite 320
Frankfort, KY 40601
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
23 State House Station
Augusta, ME 04333-0023
Student complaints will be investigated by the Office of the Attorney General or the Maryland Higher Education Commission.
Complaints should be directed to:
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202
toll free: 888-743-0023
local: 410-528-8662
One Ashburton Pl.
Room 1401
Boston, MA 02108
Michigan
P.O. Box 30004
Lansing, MI 48909
P.O. Box 30004
Lansing, MI 48909
Minnesota Office of Higher Education
1450 Energy Park Drive
Suite 350
St. Paul, MN 55108
- (including out-of-state public postsecondary educational institutions
- (includes how to file)
3825 Ridgewood Road
Jackson, MS 39211-6453
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
P.O. Box 1469
Jefferson City, MO 65102-1469
- (complaint process) PDF
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
P.O. Box 203201
Helena, MT 59620-3201
140 N. 8th St.
Suite 300
Lincoln, NE 68508
Nevada Commission on Postsecondary Education
8778 South Maryland Pkwy.
Suite 115
Las Vegas, NV 89123
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
New Hampshire Department of Education
101 Pleasant St.
Concord, NH 03301-3860
P.O. Box 542
Trenton, NJ 08625-0542
2048 Galistro St.
Santa Fe, NM 8705-2100
or
- complaint form, FERPA release form and HIPPA release form available at the link above as fillable Word documents
- send to:
North Carolina Post-Secondary Education Complaints
c/o Cherisa Williams
University of North Carolina General Administration
910 Raleigh Rd.
Chapel Hill, NC 27515-2688
- send to:
Tanya Spilovay, D.Ed.
Director of Distance Education and State Authorization
1815 Schafer St.
Suite 202
Bismark, ND 58501-1217
25 South Front St.
Columbus, OH 43215
655 Research Pkwy.
Suite 200
Oklahoma City, OK 73104
Oregon Office of Student Access and Completion
1500 Valley River Dr.
Suite 100
Eugene, OR 97401
Pennsylvania Department of Education
333 Market St.
12th Floor
Harrisburg, PA 17126-0333
P.O. Box 19900
San Juan, PR 00910-1900
1122 Lady St.
Suite 300
Columbia, SC 29201
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
State Capitol
500 East Capitol Ave.
Pierre, SD 57501-5070
404 James Robertson Pkwy.
Suite 1900
Nashville, TN 37243
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from .
P.O. Box 12788
Austin, TX 78711-2788
P.O. Box 146704
Salt Lake City, UT 84114-6704
(Board of Education)
120 State St.
Montpelier, VT 06620
101 N. 14th St.
10th Floor
Richmond, VA 23219
917 Lakeridge Way SW
Olympia, WA 98502
1018 Kanawha Blvd.
E. Suite 700
Charlestown, WV 25301
201 W. Washington Ave.
3rd Floor
Madison, WI 53703
- complaint process and the complaint form (Word) available at the above link
2300 Capitol Ave.
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-2060
- complaint process (Word document) and the complaint form (PDF) available at the above link
Note: The State Higher Education Executive Officers Association (SHEEO) conducts an annual state authorization survey which is a major resource for this webpage. The survey information can now be found at the under the title of "The State Authorization Guide: A collection of state laws, regulations, and requirements for institutions serving out-of-state students". For information about the State Authorization Guide, please contact Marianne Boeke at NC-SARA: mboeke@nc-sara.org or (303) 242-5037.